Wildz Online Casino Terms of Service

Welcome to Wildz Online Casino. These Terms and Conditions ("Terms") govern your use of our website, our Wildz app, and all services we provide, including our slots, live casino, sports betting, and promotional offers. By creating an account or accessing our platform, you agree to be bound by these Terms. We recommend reading them carefully before you begin playing at Wildz Casino.

1. About Us and Our License

Wildz Online Casino is operated by Granturo Malta Ltd, a company registered in Malta under registration number C107733, with its registered office at Tower Business Centre, Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. We are a member of the Wildz Group. We hold a license issued by the Malta Gaming Authority under number MGA/B2C/1079/2025, issued on 10 September 2025. This license authorises us to legally offer casino games, sports betting, and related services to eligible players, including our customers in Canada.

2. Eligibility and Account Registration

To register an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We only accept players who reside in territories where our services are legally permitted, including our Canadian audience, with support tailored for Wildz Casino Ontario and other provinces. When you complete your Wildz login or create a new profile, you confirm that all information you provide is accurate, current, and complete.

• You may hold only one account with us at any time
• We may request identity verification documents before approving withdrawals
• We reserve the right to suspend or close accounts that violate our policies
• You are responsible for keeping your Wildz casino login credentials confidential

3. Deposits, Withdrawals, and Currency

We accept payments in Canadian dollars (CAD) through several convenient methods, including Interac e-Transfer, credit and debit cards, Apple Pay, and MiFinity. The minimum deposit we require is $10, while the minimum withdrawal amount is $20. Once you request a withdrawal, we typically process it within 24 hours, and we will approve or decline your request within three days. After approval, cashouts are usually completed within one to three business days.

For winnings exceeding CAD 50,000, we may pay out in instalments of up to CAD 10,000 per day, CAD 25,000 per week, or CAD 100,000 per month. VIP players may qualify for higher limits at our discretion. If you request a withdrawal without wagering your deposit, we apply a 5% fee, with a minimum charge of CAD 10.

4. Bonuses and Promotional Terms

We offer a range of promotions, including our welcome bonus, reload bonuses, free spins, and loyalty rewards. New players may choose one welcome offer on their first deposit of at least $10. Our Wildz casino bonus for the casino product includes 100% up to $1,000 on your first deposit and 100% up to $1,000 on your second, for a combined total of $2,000, plus 200 free spins on Mega Moolah. Wagering requirements are 35x on the qualifying deposit and bonus funds, and 35x on free spin winnings. While wagering, the maximum bet is $5 per transaction or $0.50 per bet line, and bonus funds remain valid for 60 days.

Our sportsbook welcome offer provides 100% up to $200, subject to 6x wagering on both deposit and bonus, with minimum odds of 1.60. Sports bonus funds are non-withdrawable, and bets placed with them cannot be cashed out. Only one welcome bonus is available per player, and it cannot be exchanged once selected. Any withdrawal request forfeits your active bonus, including open free bets.

We also provide ongoing promotions such as our Levelz free spins, Reload Bonus, Balance Booster, Deposit Free Spins, and Free Spins Packs. Any Wildz bonus code or Wildz casino bonus codes we distribute via email or SMS are subject to the specific terms attached to that offer. Deposit bonuses and free cash we award expire 24 hours after being credited unless accepted, after which accepted bonus money remains valid for 60 days. We apply wagering contributions of 100% for slots (excluding 27 named titles), 50% for table and live casino games, and 0% for video poker.

5. Loyalty and VIP Programs

Our Levelz loyalty program rewards every wager of at least $0.20 by filling a progress bar; once complete, you receive a spin on our Levelz mini slot, awarding up to 40 free spins sized to your stake level. We also operate Loyalty+, our VIP program, offering weekly cashback ranging from 10% to 20% of eligible net losses, paid as bonus money at 1x wagering. This cashback is shared across the Wildz Group, including Beazt, Caxino, Wheelz, Spinz, and Tuplaus, and may be claimed on only one platform per qualifying period.

6. Mobile Access and the Wildz App

We have optimised Wildz casino mobile play so you can enjoy your favourite games directly through your browser without downloading a separate application. Whether you prefer desktop or Wildz casino mobile access, our platform delivers the same catalogue of slots, live dealer tables, and sports betting markets. We continuously update our systems to ensure smooth performance across devices.

7. Game Fairness and Providers

We partner with leading studios, including Play'n GO, NetEnt, Evolution, Pragmatic Play, and many others, to bring you over 2,000 slots alongside live casino tables, roulette, blackjack, baccarat, poker, and crash games. All games featured on our platform undergo independent testing to ensure fairness and random outcomes.

8. Responsible Gambling

We are committed to promoting responsible gaming. We provide tools allowing you to set deposit limits, session reminders, and self-exclusion periods. If you feel your gambling habits are becoming a concern, we encourage you to contact our support team for guidance and resources.

9. Limitation of Liability

We strive to keep our services accurate and available at all times; however, we do not guarantee uninterrupted access. We are not liable for losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control. Nothing in these Terms limits liability that cannot be excluded under Maltese law.

10. Changes to These Terms

We may update these Terms periodically to reflect regulatory changes or improvements to our services. We will notify you of material changes through our website or via email, and continued use of our platform after such updates constitutes your acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms, our bonuses, or your account, our support team is available 24/7 through live chat or by emailing support@wildz.com. We are here to assist you in both English and French.